Scheduler / CMA

Job Description

SUMMARY:

Under general supervision, the Patient Care Associate is responsible for performing routine nursing services for the care and treatment of patients.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:

*Include the following. Other duties may be assigned.*

  • Receive and prepare patients for examination, obtaining blood pressure, pulse rate, temperature, and weight and record in patient chart. and record in patient medical record.
  • Assist the healthcare provider with patient examination, treatment, and minor surgeries as instructed.
  • Keep current on all insurance requirements for pre-certification for diagnostic testing.
  • Assist with outpatient referrals to other specialist offices.
  • Assist with prior authorization for diagnostic testing.
  • Develops and maintains appropriate pre-testing instruction material and explains procedures/test to patients per physicians’ instructions as requested.
  • Keep rooms clean and stocked with necessary supplies.
  • Give instructions and/or explanations to patients and family members as directed by physician.
  • Answer messages regarding diagnostic testing and rescheduling appointments as necessary.
  • Schedule patients for hospital surgeries and diagnostic procedures.
  • Act as a liaison between patients, patient’s family members, healthcare facilities, and physician to coordinate the care and treatment of patients.
  • Answer phone calls relating to clinical issues.
  • Assist with Administration of P.O Medications, IM, Sub-Q, and topical meds as directed by healthcare provider.

 

EDUCATION AND/OR EXPERIENCE:

Graduation from a standard high school or GED.  Must be a CMA, CNA or have a minimum of 3 years combined education through a certified patient care program and patient care experience.

 

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EOE/AA/M/F/Disability/Vet

ETSU Physicians participates in E-verify.